Explore Our Services
Explore our range of services designed to help your sport move forward with confidence and certainty, for your members, participants, and stakeholders
What We Offer
We offer a range of services to meet the governance and integrity needs of every sporting organisation.
Our experience spans the full range of framework development and management: value definition; policy development and drafting; education and training program development and delivery; stakeholder engagement; incident management; complaint investigation; report findings; sanctioning; and hearings and dispute resolution.
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Game Integrity offers sporting organisations a fully managed, outsourced compliance and integrity function, combining dedicated operational support with experienced professional management and oversight. Under a Game Integrity Managed Services retainer, the executive runs the sport, the Board runs the company, and Game Integrity manages the sport’s compliance and integrity functions for you, subject to your ultimate responsibility in regards to compliance and integrity remaining in place.
Managed Services include full operation on the sport’s behalf of any and all of the following:
1. Complaints Management and Initial Assessment
2. Compliance and Governance Management
3. Integrity and Risk Management
4. Compliance and Integrity Education
5. Stakeholder Engagement and Organisational Support
6. Compliance & Integrity Dashboard and Reporting
The Game Integrity Managed Services model offers several advantages over recruiting a part-time Integrity Officer directly. In particular, the sporting organisation would benefit from:
Reduced friction from employing staff directly, including the additional costs of staff leaving as well as leave (sick, annual, bereavement etc) , superannuation, training, insurance etc.
A professionally managed compliance and integrity function, rather than relying on a single employee to independently manage a broad portfolio of responsibilities.
Dedicated capacity for complaints intake and preliminary assessment, addressing a significant source of operational pressure.
Experienced senior oversight, including direct access to Mat Jessep as the principal point of contact for the engagement.
Continuity and consistency of service, with Game Integrity responsible for managing and supervising the resources required.
Improved visibility and accountability, through the Compliance & Integrity Dashboard, structured reporting and ongoing monitoring of obligations, risks and actions.
Broader organisational support, depending on how you design the Managed Services, this could include support for compliance, governance, funding obligations, contracts, insurance, safeguarding, education and stakeholder engagement.
Predictable monthly expenditure, without the direct employment, recruitment and ongoing personnel-management responsibilities of an internal appointment.
Flexible access to additional specialist expertise, where substantial investigations, governance projects or other complex matters arise.
The Game Integrity Managed Services model provides sporting organisations with an established and professionally supervised integrity management function, supported by systems and reporting designed to strengthen its organisational capability over time.
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As trained, qualified, and practicing lawyers, our consultants have more than a decade of experienced in developing and drafting governance and integrity policies. From updating and amending NIF templates ensuring compliance and support of ASC templates, Game Integrity can support your policy needs.
As leaders in the space, our consultants can also assist with emerging issues in sports governance and integrity, including:
concussion management
human rights
technology
climate change
IP
sportswashing
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This is a key area for the efficacy of your sport’s integrity program. Our consultants have direct experience in supporting sport across various acting National Integrity Management roles. From our experience, we truly understand how critical this key function is.
Game Integrity can help manage one-off complaint assessment, case categorisation, communications, and outcomes.
Or, we can manage your complaints as a whole via an outsourcing arrangement: triaging parties, assessing matters, and manage low category Complaints and escalating medium and high level matters, while providing regular reports and updates.
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We have significant experience in successfully running external and independent investigations across many NSOs and SSOs.
Our consultants are effective and knowledgeable in dealing with such matters. We manage investigations with a trauma informed focus so as to mitigate further risks, where appropriate.
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From basic reviews as to gap analysis against ASC benchmarking to structural reviews, our consultants are experienced in identifying and delivering better governance outcomes for sporting organisations, allowing sport to focus more on the delivery of organisational objectives.
If your sport is federated, unified, or governed under a hybrid approach, we can support with governance reviews and recommendations.
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As sports lawyers, our consultants have significant experience in mitigating the risks of disputes arising and managing any disputes which do arise.
In this way, and with our experience, we assist sport to manage conflict across member grievances, integrity sanctions, and conduct tribunals and judiciaries more effectively than non-legal consultants.
We can also provide services to review existing tribunal arrangements to develop new tribunal and dispute resolution processes and policies to ensure the quick, fair, and efficient resolution of disputes in your sport.
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Our Lead Consultant, Mat Jessep, teaches Sports Law, Governance, and Integrity at UTS and UNSW. Mat previously designed and delivered Victoria University’s Sport Integrity & Ethics masters course.
Mat is also an Associate Member of the Australian Centre for Olympic and Sports Studies at UTS.
Our consultants have also designed and delivered training and education programs on governance and integrity to NSOs and SSOs, supporting knowledge gaps in NIF training and other threats to sport.
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We have experience in acting as National Integrity Managers for sports while there is a gap in personnel in the role.
Our experience includes all facets of the NIM role - internally and externally, acting as the NIM for sport.
In this way, you can provide a seamless experience for your sport’s members and stakeholders as they navigate the NIF and other integrity matters.
We also provide a full handover and training where a sport fills the role with a full time resource.
engage us
Speak to us today to design an engagement of our services that suits your sport’s governance and integrity needs.
We offer our services on the basis that works best for you - from separate ad-hoc engagements for a few hours or days to regular retainer agreements, we can work to enhance or plug gaps in your governance and integrity programs at rates to suit your budgets.
Further to what we set out above as regards our Services, we can provide governance and integrity advice, design programs, draft policies, review reports, act as external investigators, develop and deliver training courses, act as NIM to provide cover for leave or gaps in personnel, or we can manage your complaints.
In terms of fees, you can engage our services on hourly rates, capped project fees, fixed fees, or via monthly retainers.
Past Project
REview of the integrity of the australian esports industry
Client: Sport Integrity Australia
Lead Consultant: Mat Jessep
We were engaged by Sport Integrity Australia, the Australian Federal Government Agency operating as the National Anti-Doping Organisation (NADO) in Australia, to conduct a review into and report on integrity in Australian Esports.
The review was undertaken between April and July 2021 and was conducted using qualitative and quantitative primary research methods. Engagement from identified key stakeholders within esports and from sport was invited. All participation was voluntary, and information was treated as confidential.
Over a period of five (5) months Mat engaged with over 65 individuals from over 35 stakeholder organisations in the Australian esports and competitive gaming sector to assess, report on, and offer recommendations regarding various integrity issues in Australian Esports.
Insights from interviews conducted in June and July 2021 were collated and considered in the development of recommendations. Substantial secondary research was undertaken for the drafting of the Report, seeking to support or otherwise counter all insights, including any extreme views expressed during the Review.
A draft of this Report was submitted to Sport Integrity Australia in July 2021. The Report was finalised in October 2021 and totalled over 45,000 words in 175 pages, with 21 recommendations made to government.
The design of a modified esports integrity framework and processes and approaches to support such a proposal were developed from the recommendations made, for Sport Integrity Australia to consider further, pending the allocation of resources as against government priorities.
Testimonial